4.4 on Google Reviews

One Intelligent foundation for all your operations

Reduce costs, increase revenue, and streamline all your Omni-Channel operations across customer experience, inventory, logistics, and workforce.

Omni-channel
CXO
LIO
Workforce
Omni CXO LIO Workforce

Trusted by 10,000+ Businesses

Insurance & medical
United Pharmacy
Insurance Claims
Communication
Shipping & Delivery
Eligibility Checks
API Integration
Loyalty programs
Insurance Linkage
Medical Approvals
Logistics
Live Support
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Insurance & medical
United Pharmacy
Insurance Claims
Communication
Shipping & Delivery
Eligibility Checks
API Integration
Loyalty programs
Insurance Linkage
Medical Approvals
Logistics
Live Support
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners
Logistics Partners

5 Challenges Solved by OSS

Challenge 1: Data and Process Fragmentation

Solution:

  • Unify sales channels and partner collaboration.
  • Gather customer feedback.
  • Track orders and requests.
  • Streamline operations seamlessly.
Challenge 1: Data and Process Fragmentation
Unified Data
Smooth Operations

Challenge 2: Inefficient Supply Chain & Logistics

Solution:

  • Centralize, synchronize, and optimize logistics and inventory.
  • AI-powered insights with real-time tracking.
  • Seamless supplier management through Raabet platform.
  • Accurate demand forecasting using AI.
Challenge 2: Inefficient Supply Chain & Logistics
Smart Logistics
AI Forecasting

Challenge 3: Customer & B2B Engagement Difficulties

Solution:

  • Engage customers everywhere.
  • Smarter CRM with AI chatbots and interactive surveys.
  • Insights, satisfaction, loyalty, and feedback.
  • Instant communication with suppliers using Raabet.
Challenge 3: Customer & B2B Engagement Difficulties
Better Engagement
AI CRM

Challenge 4: Workforce & Driver Management

Solution:

  • Efficient workforce management.
  • Attendance tracking and logistics monitoring with AI alerts.
  • Easy task assignment and completion.
  • Fast issue resolution via ticketing system.
Challenge 4: Workforce & Driver Management
AI Workforce Management
Smart Tracking

Challenge 5: Fragmented Manual Reports & Weak Customer Insights

Solution:

  • AI-generated real-time reports.
  • Track customer behaviors (repeat purchases, basket size, product preferences).
  • Quickly identify sales trends to make instant decisions (e.g., adjust promotions or restock products).
Challenge 5: Fragmented Manual Reports & Weak Customer Insights
AI Analytics
Sales Trends

Integrates With Platforms You Know and Trust

Trusted by teams who don’t have time for broken systems, plays nicely with tools you already have.

Logo
Logo
Logo
Logo
Logo
Logo
Logo
Logo
Logo
Logo
Logo
Logo

Benefits That Move the Needle

AI for Business Operations - Features That Lead to Real Results

  • AI-Powered CRM

    Get a complete, real-time view of every customer across channels. Our AI-enhanced CRM helps teams predict customer needs, personalize outreach, and prioritize high-value segments automatically.

  • Multi-Location Fulfillment

    Automatically route orders to the nearest inventory location with the best delivery SLA. Improve speed, reduce costs, and boost customer satisfaction — all with zero manual intervention.

  • Real-Time Logistics Coordination

    Track, coordinate, and respond to logistics updates as they happen. OSS synchronizes all stakeholders - drivers, dispatchers, ops - in one real-time operations layer.

  • Proactive Customer Engagement

    Trigger automated, intelligent outreach before issues happen — based on customer activity, sentiment, or risk. Reduce churn and drive upsells with timely, relevant engagement.

  • AI-Based Workforce Forecasting

    Leverage historical patterns, KPIs, and live demand data to auto-forecast staff needs. Eliminate overstaffing or shortages and increase productivity across shifts.

Client Success Stories

United Pharmacy

From Zero Online Presence to Millions in Sales

United Pharmacies has undergone a sweeping transformation powered by OSS, growing online sales from zero to hundreds of millions of riyals in just a few years. By streamlining operations, delivery times were cut from 24 hours down to two, redefining convenience for customers across the Kingdom. These advances drove a 706% surge in order volumes and a 457% increase in sales, positioning United as one of Saudi Arabia’s most dynamic and data-driven healthcare retailers.

Ready to see what’s possible with AI-powered business solutions?

Request a tailored demo. Let us show you what intelligent operations actually look like.

Frequently Asked Questions

Get in touch

Got questions? That’s a good thing. Our team’s here to walk you through:

What tools make the most sense for your business

How to integrate easily with your current setup

Transparent pricing that scales with you

No strings attached, just a first step to smarter operations.

Postal address

Address: 8222 Shamakh Bin Khalif-Al Rehab Dist

Jeddah - Saudi Arabia

Phone number
920013624